FAQ

At nanea a diamond engagement ring starts at 275,000 ֏ including VAT, in 585 gold with a lab-grown diamond. The final price depends on the metal (585 or 750) and the cut, carat and quality of the stone, and it updates on the design page with every change.

nanea is a jewellery workshop in Yerevan. You build the ring on the site (design, metal, stone and size) and send the order over WhatsApp or Instagram. Making takes about 7 days; delivery in Yerevan is free, or you can collect the ring from the workshop by appointment.

Yes, every ring is made to order. You choose the size in the configurator as the inner diameter, from 14 to 21 mm, and the first resizing is free. A lab-grown diamond is chosen by cut, carat (0.5 to 4) and quality; a specific certified stone, natural or lab-grown, can be picked in the Nanea Diamonds section. The price updates instantly.

Build the piece on the design page and press “Place order”. Your choice — design, specification, price and link — becomes a ready message that you send us on WhatsApp (+374 77 407704) or Instagram (@nanea.am). We confirm every detail in writing and only then ask for payment.

After the written confirmation — by bank transfer, or by card or cash at the workshop in Yerevan.

The metal by weight at the current quote, the stones, the work, finishing, the workshop margin and 20% VAT. The “What makes up the price” section on a design page shows every line. The figure on the site follows the metal quote; the price in your written confirmation is final.

Most designs are ready in about 7 days; the exact lead time and ready date are shown on the design page next to the price. The lead time starts once the order is confirmed in writing and the deposit is received. If you choose a stone from Nanea Diamonds, add its delivery days, which are shown on the stone's page.

The same material, the same hardness and sparkle; the difference is origin and price — a grown stone costs several times less. Both are certified by IGI or GIA. More in the diamond guide.

Yes. The centre stone comes with a laboratory (IGI or GIA) certificate whose number can be checked on the laboratory's website. Stones in the Nanea Diamonds section are already certified; the certificate opens from the stone's page.

Yes. All pieces in precious metals are assayed and hallmarked in the Republic of Armenia. We work in 585 and 750 gold — yellow, white and rose.

Size on the site is the ring's inner diameter in millimetres (14–21). Measure a ring you own or the finger circumference with a thread — the detailed steps and table are in the size guide. The first resizing is free.

The site shows a visualisation of exactly the variant you chose — every design is modelled in 3D. The workshop in Yerevan receives visitors by appointment — write to us.

Collect it at the workshop in Yerevan by appointment, or have it delivered. Delivery is free in Yerevan and by courier across Armenia; international shipping is arranged on request.

One year from handover on manufacturing defects: setting, soldering, clasps and stone security. A piece with such a defect is repaired or remade free of charge. Wear, impact damage, loss and alterations by third parties are not covered.

Every piece is made to order to your specification, so a piece of proper quality that matches the confirmed order is not returnable. If the piece does not match the order or has a defect, tell us within 14 days of handover: we correct it, remake it or refund in full.

Yes — inside the ring, up to 24 characters, free of charge. The text is entered in the configurator.