How to order
An order is placed by message and confirmed in writing. Every detail — design, metal, stone, size, engraving, price, deposit and lead time — is fixed before work begins.
The steps
Build your piece on the site
Choose the design, metal and purity, the cut and carat of the stone, the size. The price and the ready date update instantly. If you like, pick a specific certified stone in the Nanea Diamonds section.
Press “Place order”
A window opens where your choice — design, specification, price and a link to the exact configuration — is already a ready message. Send it over WhatsApp or Instagram; on Instagram the text is pasted by hand.
We confirm the order in writing
We check the stone, confirm the size and details and answer your questions. You then receive a written confirmation on WhatsApp: design, metal, stone, size, engraving, price, deposit and lead time. If you picked a Nanea Diamonds stone, we also confirm it is still available at the supplier.
Payment
Payment follows the written confirmation: by bank transfer, or by card or cash at the workshop in Yerevan.
Making and delivery
The model is printed, cast, the stones are set and the piece is polished by hand in Yerevan. Collect it at the workshop by appointment, or have it delivered: free in Yerevan, by courier across Armenia, internationally on request.
Timing
Most designs are ready in about 7 days; the exact lead time and ready date are shown on each design page next to the price. An order with a Nanea Diamonds stone adds the stone's delivery time, shown on the stone's page.
The lead time starts once the order is confirmed and the deposit is received.
Price
All prices are in Armenian drams and include 20% VAT. The price is calculated from the current metal quote, the stone and the work, so the figure on the site follows the market; the price in your written confirmation is final and does not change. The “What makes up the price” section on a design page shows every component.